Last Updated: August 2, 2025

This Privacy Policy describes how Diana’s Napoli House collects and uses your personal information when you visit our website, https://www.dianapoli.com. The sole purpose of our site is to present a property and facilitate contact.

1. Data Controller

The Data Controller for your personal data is:

DIANA COLAIANNI

CLNDNI71M62F839G

CIN: IT063049CPLNIQ45W

Via Giacomo Matteotti N°20 Quarto (NA) – Italy

mastcol9@gmail.com

+393394868817

For any questions or requests regarding the processing of your personal data, you can contact us at the details provided above.

2. Data Collected and Purpose

We collect your personal data only for the strictly necessary purposes described below:

Data Provided via the Contact Form

  • Types of Data: First Name, Last Name, Email Address, City, Phone Number, and the body of your message. This is data you actively provide by filling out the form.
  • Purpose: We use this data exclusively to respond to your requests for information or inquiries about the vacation rental’s availability.
  • Legal Basis: Performance of pre-contractual measures taken at your request (Art. 6 para. 1 lit. b GDPR).
  • Retention Period: The data will be stored for a maximum period of 60 days from the date the form is submitted or until your request is fully resolved, unless a longer retention period is necessary due to specific legal obligations (e.g., for tax purposes if a booking is finalized).

Technical Information for Security and Spam Prevention

  • Types of Data: We automatically collect certain technical information, such as your IP address, when you use the contact form or browse the site. This data is not visible in the form.
  • Purpose: This data is processed solely to protect our site from attack attempts, fraudulent activity, and to prevent spam.
  • Legal Basis: Legitimate interest of the Controller (Art. 6 para. 1 lit. f GDPR) in ensuring the security of the site and its users.
  • Retention Period: IP data for security and anti-spam purposes is retained for a maximum of 60 days.

Browse Data (Cookies)

  • Types of Data: Our site uses cookies to function.
  • Purpose: Cookies may be used to ensure the site’s functionality (technical cookies) or for statistical/analytical purposes. Cookie management is handled through the banner you find on the site.
  • Legal Basis: Consent of the data subject (Art. 6 para. 1 lit. a GDPR) for non-essential cookies; Legitimate interest (Art. 6 para. 1 lit. f GDPR) for essential technical cookies.
  • Retention Period: Retention periods for cookies are detailed in our full Cookie Policy.

3. Data Processing Methods

Your personal data is processed using both manual and electronic tools, with logic strictly related to the purposes indicated and, in any case, in a manner that ensures security and confidentiality.

4. Data Sharing

Your personal data will not be disseminated. It may only be shared with:

  • Internal staff authorized to process the data.
  • Technical service providers who help us manage the site (e.g., hosting providers, anti-spam services for the form), who act as Data Processors and are bound by contracts.
  • Judicial or administrative authorities, only if required by law.

5. Your Rights (Data Subject Rights)

Under the GDPR, you have the right to:

  • Access your personal data (Art. 15 GDPR).
  • Request the rectification of inaccurate data (Art. 16 GDPR).
  • Request the erasure of your data (right to be forgotten, Art. 17 GDPR).
  • Request the restriction of processing (Art. 18 GDPR).
  • Object to the processing of your data (Art. 21 GDPR).
  • Request data portability (Art. 20 GDPR).
  • Withdraw consent at any time (for processing based on consent, such as non-essential cookies) (Art. 7 para. 3 GDPR).
  • Lodge a complaint with the Data Protection Authority (Art. 77 GDPR) if you believe that the processing of your data violates the GDPR.

To exercise your rights, you can contact us using the details provided in section 1.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We invite you to check this page regularly, referring to the “Last Updated” date at the top.

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